Industrial Training - F&B

F&B

Day 21 - Coffee House
Today was kinda cool actually. The staff are really friendly. some of them are still, well.. distant but most of them are real nice. My service supervisor, "abang Alwi" (he made me call him that) is a nice guy. Told me that im not here to work but to learn, so i gotta ask LOADS of questions. Shift was 9-5. Kak Ani, the evening shift waitress (the shift im getting tomorrow) taught me quite a handful! Taking orders, using the terminal, menu research and loads more! Had so much fun! That was till this one guy showed up. A stalker. Here's why. I met him a few weeks ago at the bus station on the way home from the hotel. I thought he was a guest there, everyone there was. this couple walked up to him and asked him about the fare of the buses here. He didnt know, so he asked me, and i said no. Then, we started talking... small talk. about 10 minutes or so. So i told him that i was a trainee at the hotel (by right, he asked whether im a trainee coz he's nvr seen me around before.. or sumthin lyk dat) He was boasting bout rubbish... the kind that u say to some stupid, brainless 'kampong' (sorry for stereotyping here) gils who would believe all this shit and fall for the so called 'rich' guy.. Ugh! He said he had a big company in Dubai nad KL and some otha shit. Gave me his card. Also said he has a restaurant in Penang. He's Thai apparently. so, today he came looking fro me at the coffee house. He said he wanted to bring me out to dinner, and why i didnt call him back and shit. He also said that i can bring my other frinds and that he can introduce us to some boyfriends..... Eww eww eww!!!!!!! Fucking sick... The worse is this.. he know where i stay... not specifically but which apartment... fucked up!!! wat the fuck was i thinking... .but i honestly didnt think that he would go this far..... shit!!!! damn!!!! im scared as hell.. not only for myself but for the girls in my hse! told my sis Alia and she said "Hensem or kaya tak? Muahahahaha! Muda ker tua?" and "Hahahahaha! Sounds like ure type of guy!"
So much for loving sister!! hahahaha!

Industrial Training - Housekeeping

Industrial Training. I've actually benn dreading these two words for quite some time... not knowing how to get thru it n all... i wonder how evryone else did it.... so, now since its right in front of my face, haha! im screwed arent i???

this particular post is dedicated to my days in training in Penang. I'll make it easier by blogging it by departments okay??

for ur info, im actually copying wateva i write into my journal onto this blog... not all of it la.. but all the important details only!

*I'll fill up the blank ones as soon as i can okay?? its like that coz i can't remember the interesting details!


HOUSEKEEPING


Day 1 - Rooms
2 words. Fucked up! cleaned 21 rooms. A bit tired... was very thirsty tho! the dept is dominated by indian ladies (not being racist here.. nothing wrong with it!). But, they don't like me! Refer to me as 'itu'. Kak Shima, my mentor of the day says 'skipping' rather than 'housekeeping' everytime she knocks the door! hahaha! i swear i almost pee'd a little when i first heard it! Didnt get any tips tho... majority of the ppl there cant speak english... which sux actually... but listening to their penang slang is like, so COOL! and makes some stuff they say funnier too! its an ok hotel.. kinda pricy, but worth it in a way. they target more of foreigners rather that locals... anyway, after i got back home... thats when the real fun began... my body ached like it nvr ached before..... hahaha! my back, legs, hands, butt n all! i was suprised they didnt fall off! oh ya, did i mention that the food SUX!!! like crazy!!! Had chicken rice, soya bean and ice cream.. ugh!



Day 2 - Rooms
My legs are falling off. My back is aching. Cleaned a total of 29 rooms today! Didnt get tired although i hurt myself preety badly.. My bottom half can't move. Lay Lee, my mentor today was real nice. She taught me how to make beds much faster than i usually do it. My floor manager, Theva is also awfully nice. Trying to get used to their slang, and their staring. Still feel left out. Not even a smile! My day off is on a Thrusday, for now. My back is breaking, i think im gonna hurt it real bad in a few days time. Helped stick the Kiblat sticker onto a ceiling, with the help of Lay Lee and Theva that is... since i was the taller one.. haha! i finished earlier that day! Waited for Reagan before meeting Joanne at Happy Mart (yes, i sed Happy Mart!). She's feeling unwell, slight fever. Nana has a double shift 2moro. In conclusion, i had fun today! Tiring, but fun. Junior, Jason and Sabrina are coming over 2moro! Yippie!



Day 3 - Rooms
More rooms man!! 32 rooms!! woo hoo!!!! haha! jz a little tired, suprisingly. Food sucked, yet again. Got Layy Lee again, but today she had PMS... No idea why! And the three stooges arrived safely!



Day 4 - Rooms
Today, my mentor was Saratha, an indian lady. taught me a whole lot more! all the hotel's S.O.P. The way she taught me was like she actually wanted me to learn and remember it till i die! occupency lowered like crazy from 77% - 34%. So they decided to do 'spring cleaning', much to my dismay! Junior, Jason and Sabrina missed their bus back to KL today... they were late.. decided to go to the beach... naik banana boat!!! sabrina jz didnt want to leave without goin on it! hahaha! damn cute la she! For this i'll add some pics la!!! hahaha!




Jason, me, Jr, Reagan, Sabrina, Nana n shae... okay, heres a story to tell... this pic was taken rite after we got onto the boat.... btw, Jr didnt noe that tjhis was called a banana boat.... he tot the boat pulling us was the banana boat... so blurr!!! hahaha!! anyway.....





look closely at this pic... everyone is smiling except SOMEONE! apparently, this pic was taken jz seconds after shae announced there was a jellyfish a metre away from us.... hahahahaha!!! me being a chicken shit and all.... hahaha! it was great fun i tell u! shae was going mad splashing evryone with sea water, Jason was hanging onto his life since evryone infront was jumping up n down... i almost let go at one point... scary shit... but grand finale ( besides screaming at the sight of the jellyfish ) was that SOMEONE decided to SPIT and guess wat?!??!?! being the unlucky girl that i am... it went straight for my face... YUCK!!!!! Funny right Jr?? i bet u laughing ur ass off now huh??? hmph! for those of u who are blind.. i even zoomed it!! hahahaha! even i crack myself up seeing this pic!







anyway (so much for industrial training thing!) The three of them are leavingon tuesday pulak.. did i mention that i did only 24 rooms 2day??




Day 5 - Rooms
Shift was as per normal. Kak Sarimah (mentor, duh!) had the most rooms of the day.. 35 rooms!!! 20 acant rooms, 3 blocked rooms adn 12 occupied.. basically we had the whole floor to ourselves la... she was the only mentor that didnt tell me to vacuum the floor.. ( oh ya, im known as vacuum girl there!) she was real funny! kept saying " Huih, dah-syiat!" everytime she spotted dust on the lampshades!



Day 6 - Rooms
Took an MC today.. had cramps (time of the month ppl...) The HR staff took me to a clinic nearby after 2 excrutiating hours of waiting in the locker room. Had the rest of the dat off. Didnt do much actyally. I came home jz in time to send the three ppl off.



Day 7 - Rooms
This day was total hell and chaos! We had 22 occupied rooms, 4 blocked rooms, 6 due in rooms and the rest of the rooms were dirty.. and one floor has about 43 rooms! i did overtime... bout 1hr 45 mins extra time! imagine... after lunch, which is bout 2pkm.. i still had 18 rooms to do! n my shift ends at 4pm!!! crazy rite???!



Day 8 - Day Off!
Its been quite a boring day actually. Woke up about 10am after being smacked in the face by someone... (dammit!) The past week has been an adventure really. The housekeepers are finally warming up to me, thank god! But work has been real tough! Tough on my back! Hurts like hell, but im getting used to it now i guess. All and all, its been an experience. I stil have 10 days left in housekeeping dept before i join F&B dept. Jason, Jr and Sabrina came and stayed for like, 3 nights! loads of fun with them around. Felt more like a holiday with them goofballs around! Sabrian is so sweet! she's known June since they were in kindergarten. Jason.. oh dear, sweet Jason... so blurr, yet so cute at the same time! he's so caring bout everything.. so concerned of everyone! Jr jahat! hahaha! and for that, me, june, nana and sabrina launched a sneak attack on Junior at th pool. The girls were swimming and the three jz arrived then... So, after much tugging, pulling, tickling and pushing... huffing and puffing and all, we finally got him into the pool! we took so long doing it too!!! So bad, bully girls! At one point, he was pulling both Sabrina and I, and we were holding onto him like crazy! hahaha! and best part, he fell on top of me in the pool so i hit my bum in the floor! ouch!

Day 9 - Rooms

Day 10 - Rooms

Day 11 - Rooms

Day 12 - Public Area
Apparently everyone forgot to mention that being in public area also meant being a 'general cleaner'. i swear to you right now, with god as my witness.. u will never, truly experience being humble if u haven't done this job. Dont get me wrong, im not trying to stereotype here.. but really. The foreigners arent the problem.... its the locals.. apparently most Malaysians look down on cleaners everywhere (im just assuming here okay, but i bet that im right!) i keep getting these looks... when im cleaning and all... sigh.. how sad are we Malaysians (makes me 'unproud' to be one..)

Nway, i was given to Kak Saroja, another indian lady. Shes lovely! Kept telling me to slow down while im doing my work. Here's the thing, by right the list of thing she does everyday will take exactly about the whole shift.. but with me around, its like splitting all the work in two! so we actually have so much time to spare... and waste! Here's what i was put in charge to do today!

a. Sweep main lobby (which is HUGE!)
b. Vacuum seating area (foyer)
c. Sweep and mop the coffee house
d. Clean the mirrors and vacuum the carpets in the gym
e. Vacuum the whole shopping arcade
f. Sweep the girl's locker room
g. Throw rubbish from the lobby.

i finished at about 2pm.. my shift ends at 3pm.. so, guess what?! Kak Saroja told me to stay out of sight (in the locker room0 and rest for the rest of the hour and wait till its time to clock out! hahaha! the first ever mentor to do that one! hahaha! no wonder she's nice right??


Day 13 - Public Area
Nothing wow about today.. well.. at least i think so...
haha! here's what i did today:

a. Sweep main lobby
b. Vacuum seating area (foyer)
c. Clean the mirrors and vacuum the carpets in the gym
d. Vacuum the whole shopping arcade
e. Sweep and mop the coffee house
f. Sweep the girl's locker room
g. Polish wood at the foyer
h. clean and scrub the 4 main huge-ass pillars at the main lobby (outside where the guest arrive)

ugh, i jz remembered.. there was this guy.. one of the drivers for the hotel i assume, he approached me while i was cleaning the pillars... ugh! i was busily cleaning em' (mind u, i was bending up and down while cleaning it.. and my pants were kinda falling off coz dah longgar..) until one point where.. I FOUND HIM CHECKING OUT MY ASS! The nerve!!! ugh!!! fucked up man! he was an old, smelly ass guy sumore! i left immediately and managed to give him a scornful stare... i hope he gets the msg !!!!


Day 14 - Public Area

Day 15 - Public Area


Day 16 - Laundry
Despite of my ankle acting up again, i went to work, DUH! Took mebout 15 mins to wlk down the hill (usually takes me less than 10 mins) and i was already LATE so i took a cab the rest of the way. Got there (on time!) and went to the laundry. After bout 30 mins of folding towels, i suddenly started trembling and i had cold sweat. The next thing i know, im swaying left to right. Now, i thought i was swaying bcoz of my ankle, so i excused myself to the toilet, At the lift, i realised i was on the verge of passing out! I got to the locker room, took my hp and smsed Nana and lied down and the next thing i noe, i woke up bout 20 mins later....
Jz blanked out...

So, as i regained consciosness, i went back down. To my horror (i sound like a fucking english teacher..) it happened again! But this time, the ladies saw and they started giving me drinks and told me to sit down. In short, fussing and nagging. Turns out, im not the 1st and certainly not the last. May i also remind u that i was limping throughout the whole day with everyone asking me why. Nway, they made me go to the clinic, so after lunch Nana accompanied me to the clinic. I told the doctor everything, bout my ankle being a permanent injury and the fainting stuff. In the end, he gave an MC.. ANOTHER MC!!!! MY 3RD MC! In a matter of 2 weeks i have already gotten 3 of em! wth rite?? i guess Danni passed me his curse..

*for all those who dont know Danni, he;s such a pain! always geting hospitalized bcoz of injury and getting sick. He's such a drama queen!


Day 17 - Laundry
I felt way, WAY better today! Walked to work (ankle is 80% healed). The things to do were quite straight forward actually. Fold, Fold, stack, and FOLD.. for me that is.. God knows how many towels i folded today ( by the hundreds i swear!) I also helped with the rollers.. steam rollers where u iron the linen.. Burned my fingertips when i was recieving the rolled linen. They were f*cking HOT! I even got a blister on my thumb to prove it! All and all, laundry is boring as hell. Im still deciding whether its much more boring than Hema's class. (THAT BAD!) Oh ya, did i mention.. rather than listening to the "Happy Working Song" (how i wish) or any music for that matter... we listen to DANGDUT! i was so annoyed that i started making sounds and beats up jz to stay awake! Haha! i swear this is true!!! The washung machine was playing "Last Night" 's beat!!!! I actually thought someone was playing it on their phone, but then i ralised it was the washing machine!!!! HAHAHAHAHAHAHA!


Day 18 - Laundry
Nothing out of the ordinary actually. Still had to do all those same things; fold, fold, stack and fold. Had a slightly betterdat them ytd. Th ewashing machine did weird sounds this time.. boo hoo! OMG!! i jz remembered... it was boring as hell at one point... with the dangdut song and all... So, when i thought it couldn't get any worse, God decides to prove me wrong. Who would have thought it would only take one word to ruin the whole day.

Mawi.

oh my god. OH MY GOD. OM MY GOD. The second i heard his voice... that was it... his entire album okay.... ugh!

Day 19 - Laundry
Yay ! im one with housekeeping!!!! WOO HOO!!! im much closer to finishing my training! For ur info.. today was bored as hell. Full stop!

Day 20 - Off Day!

Didnt do much actually. Woke up about 7.30am to wathch the sunrise on the 20th floorof my apartment. There's somekind of viewing bay up there. Anyway, i went back to sleep after that while most of the others went to eat nasi lemak. Later that day Nana, Reagan and i went to Gurney drive to shop for groceries. We played " shag, marry, kill" that night too! hahahahahahahaha! who would have known that shae would marry me.. and kill nana!!! muahahahahaha! ( i luv u nana... alamak! Dida, janagn jealous tau!!! muax! cintaQu! ) hahahahahaha!